The ClaimCare Team scrutinizes each claim in detail. Incase of any pending documents, requirement is raised within 8 calendar days of receipt claim intimation.
Customers are guided throughout the claims process and are updated through:
- Priority Claim Desk at our branches
- SMS at specified milestones
- Personalized calling
- Requirement / Reminder letters
- Claim helpline number 1860-266-7766
Claim experts guide claimants/ beneficiaries individually at each and every step of the claims process through calling, Emails, SMS and Letters.